CentralComputer.hk provides reliable on-site computer repair and IT support services for businesses and homes across Hong Kong Island, Kowloon, and the New Territories. 15 years of experience, trusted by over 15,000 clients, with fastest 2-hour response.
CentralComputer.hk offers one-stop computer repair, data recovery, WiFi network installation, and enterprise IT support services covering Hong Kong Island, Kowloon, and the New Territories.
Handle desktop and laptop computer issues of all brands. Includes parts replacement (SSD/RAM/screen), system reinstallation, and hardware troubleshooting. Services cover Hong Kong Island, Kowloon, and the New Territories.
Thoroughly scan and remove malware, viruses, and adware. Install professional firewall and antivirus software to ensure data security. Supports Windows and Mac systems.
Professional wireless network installation to eliminate dead zones. Mesh Wi-Fi, AP layout, and VPN remote office setup for homes and offices.
Automated backup solutions for important files. Handle data loss from damaged hard drives, SSDs, USB drives, or memory cards. No recovery, no charge.
Monthly or per-incident IT support for SMEs. Technical management, email setup, and office relocation services to reduce your IT management burden.
Emergency on-site inspection and maintenance across all districts in Hong Kong. Fastest 2-hour response. Weekends and holidays available.
As Hong Kong's leading computer repair and IT support service provider, we are committed to delivering the highest quality technical services to our clients.
Our engineers have years of experience in computer repair and network engineering, holding relevant professional certifications to provide reliable technical support.
Services cover Hong Kong Island, Kowloon, and the New Territories. Emergency cases can be on-site within 2 hours. Same-day service available in Sha Tin, Central, Wan Chai, Tsim Sha Tsui, and more.
All repair processes prioritize client data protection. NDA agreements available upon request. No recovery, no charge for data recovery — your trust is well placed.
Real reviews from over 15,000 clients across Hong Kong. Our service quality speaks for itself.
Our company server went down. Called CentralComputer and the technician arrived within 1 hour and fixed it quickly. We now use their monthly IT suppor...
Mr. Chan
中環 · 2026-04-15
After the technician installed our home Mesh WiFi, the signal is full throughout the house. The study used to have constant disconnections, now stream...
Mrs. Li
沙田 · 2026-04-10
My notebook got hit by ransomware and all files were locked. The CentralComputer technician came and worked for 2 hours, successfully decrypting every...
Mr. Cheung
觀塘 · 2026-04-08
The school-wide network upgrade was very professional — from quote to completion in just three weeks. Engineers were meticulous, testing every corner ...
Principal Wong
九龍城 · 2026-03-28
My MacBook wouldn't turn on with precious photos inside. The technician diagnosed a motherboard issue, fixed it, and recovered all my data. Great serv...
Ms. Chow
銅鑼灣 · 2026-03-20
My NAS configuration was very complex, several technicians couldn't handle it before. CentralComputer's tech was very experienced, set up RAID and rem...
Mr. Ho
元朗 · 2026-03-15
My daughter's computer had a black screen and her homework was due tomorrow. Called CentralComputer at night and the technician arrived early next mor...
Mrs. Mok
屯門 · 2026-03-10
Office moved to a new location in Sheung Wan. CentralComputer handled the entire network setup — cabling, WiFi, VoIP phones, and firewall. Everything ...
Irene
Central · 2026-02-28
CentralComputer.hk's professional engineering team covers all Hong Kong Island (Central, Wan Chai, Causeway Bay, North Point, etc.), Kowloon (Tsim Sha Tsui, Mong Kok, Kwun Tong, etc.), and the New Territories (Sha Tin, Tsuen Wan, Tseung Kwan O, etc.). Whether you're in a core business area or residential district, we provide timely on-site technical support.
Common questions about on-site computer repair pricing, duration, and data security answered. If you have further questions, feel free to contact us via phone or WhatsApp.
Our basic fee includes an inspection fee and parts cost. The inspection fee varies by area (HK Island, Kowloon, New Territories) and time. If repair is confirmed, the inspection fee is deductible from the repair cost. Standard on-site inspection fees are uniform across Hong Kong, with possible surcharges for remote areas like Tung Chung and outlying islands.
General system issues or parts replacement can typically be completed on-site within 1-2 hours. Repairs involving motherboard work or out-of-stock parts may take 1-3 business days. For SSD or RAM upgrades, we recommend allowing about 1-2 hours.
Professional integrity is our core value. We implement strict security measures when handling client data and can sign NDA agreements upon business client request. All repair processes prioritize protecting client data.
Yes, we provide 24/7 emergency IT support. However, non-business hours (after 7 PM and holidays) may incur additional surcharges. Fastest response within 2 hours for emergencies.
Practical guides from real customer cases, in Chinese and English.
On-Site Repair in Tuen Mun and Ma On Shan: Two Real Cases Showing How a Technician Saves Your Computer One Tuesday morning at 9am, Mr. Chan from Sam Shing Estate in Tuen Mun WhatsApped me: his desktop would not power on, and it held years of his wife's travel photos. That same afternoon, Ms. Lee from Heng On Estate in Ma On Shan called in a panic — her MacBook Air had slipped off the table, the screen was cracked like a spider web, and her assignment was due the next day. Both live in the further reaches of the New Territories, and both were in a hurry. This article walks through these two real cases to show how on-site repair works, and what to know when calling a technician out to Tuen Mun or Ma On Shan.
Read moreMacBook Liquid Damage: The 60-Second Rescue Rule and the Complete Repair Process Last month a designer client knocked a cup of iced milk tea onto the keyboard of his MacBook Pro M2. He wiped the surface dry, kept working, and figured "it seems fine". That evening the machine shut itself off — and never powered on again. He made three mistakes in total, each one damaging the machine further. This is the follow-up to our MacBook Pro Repair Guide, dedicated to liquid damage: what to do right in the first 60 seconds, what you must never do, how a technician rescues the machine, and how to protect your data.
Read moreWindows 11 26H2 Officially Released: 174KB Enablement Package — Should You Upgrade? Microsoft pushed Windows 11 26H2 on October 9. It's not a major overhaul — just a 174KB enablement package needing a single restart. But the features add up: AI image actions in File Explorer, taskbar finally movable to top/left/right, NPU monitoring in Task Manager. Key point: 24H2 Home/Pro hits end of servicing on October 13 — no upgrade means no security patches.
Read more.rox Ransomware Decryption: What to Do When Your Files Are Encrypted Last month a trading company in Kwun Tong found every Excel and PDF on their server renamed with a .rox extension overnight. The ransom note demanded 0.8 BTC. This guide walks you through the first steps after a .rox infection and when you might recover files without paying.
Read moreLockBit (.lockit) Ransomware: Decryption Guide for SMEs Facing the #1 Threat LockBit is the world's most active ransomware group, specialising in poorly-defended SMEs. This September, a logistics company in Lai Chi Kok lost 40 PCs overnight to .lockit — including their NAS backup. Why LockBit is so dangerous and what options you have after infection.
Read more.xor / .weax Ransomware Decryption: Handling Emerging Variants .xor and .weax are emerging variants from the last two years targeting unpatched SME servers. Last month a frozen meat wholesaler in To Kwa Wan lost their entire ordering system to .weax overnight. What makes these new variants tick and how to respond.
Read moreWhether it's home computer repair or business IT solutions, we provide professional advice and services
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